Industry Care Telemedicine
Contact
Industry Care.
Primary Care Doctors Direct to Your Workplace
After starting NZ's first virtual workplace clinic in remote workers, we understand the role supportive employers can play. With a foundation in occupational health centres, our customers kept asking for a remote solution and spreading the word about the impact we have. We therefore started a national worker telemedicine service delivering quality healthcare through digital innovation.
Access qualified doctors for immediate consultation and ongoing primary healthcare needs. We specialize in ACC certification, back to work planning, and the journey from injury to recovery.
Comprehensive Telemedicine Services
Urgent & Primary Care
Access qualified doctors for immediate medical consultation and ongoing healthcare needs through secure video consultations.
Early Triage System
Advanced assessment protocol to quickly identify urgent conditions and prioritize care based on severity and medical needs.
Diagnosis & Treatment
Comprehensive medical evaluation with evidence-based treatment plans, prescription management, and intervention strategies.
Trust and Rapport
Inclusive, safe environments to get to the heart of journeys back to work.
Instant online booking
Our customers love our appointments within 24 hours, and one link consultations with no apps or downloads needed
Meaningful impacts
Our customers see a 78% reduction in duration of injury claims and absences due to our unique approach. This can improve on the average direct to employer cost of $14500 per injury average.
Our Process
1
Booking Online
Your coordinator books online with instant confirmation and patient gets text message with one click link - no dowloads
Initial Connection
Connect: Secure video consultation with qualified medical professionals. Virtual wait room ensures privacy and static links are reusable each time - no new links required for follow ups
Medical Evaluation
Assess: Medical triage & comprehensive evaluation of health concerns.
Treatment Planning
Treat: Evidence-based diagnosis & appropriate intervention, and referral pathways.
Care Coordination
Coordinate: Collaborate with employers, Physio and OT for optimal care planning, and we set up group video calls for planning return to work.
Recovery Oversight
Monitor: Ongoing follow-up care to ensure recovery progress.
Key Benefits
Rapid Access to Care
Instant online booking with consultations within 24 hours, eliminating long wait times.
HIPAA Compliant Security
Your medical information remains protected with our secure platforms and protocols.
Cost-Effective Solutions
Reduce healthcare costs while maintaining high-quality care for your employees.
Allied Health Provider Partnerships
We partner with allied health and claims management providers to deliver comprehensive care:
  • Improved return to work outcomes through safe collaboration
  • Reduced barriers when primary care access is limited
  • Multidisciplinary consultation capabilities
  • When your team is coordinating claims, organising work visits, and writing RTW Plans, we want to support you with our certification.
  • If your employer does not have access to Physiotherapy or Occupational Therapy we refer and augment the great work these allied health providers do all over NZ as well as trans-Tasman companies.
Email us on icare@industrymed.com
How does my company get started?
  1. Send us an email on icare@industrymed.com and we will set up an onboarding call with you to explain our process- we work closely with employers to give them a bespoke solution
  • We ask for details on your workplace and how your workers complete their work, so we can certify capacity correctly
  • We get to know your key personnel who may be booking on behalf of employees We identify key contact details such as HR/payroll, and health and safety teams that may need to liase with us or receive certificates.
  • We upload your key information into our secure Industry Med designed innovative technology, to make it easy and simple for each our Doctors to know about your workplace
  • With our individualized booking link - your company has direct access to all of our Doctors appointment availability and can book online instantly
  • We invoice weekly and your company can set up the invoicing process that suits your system
  • We see your employees and then send all necessary ACC documentation to your team
We are accustomed to working with employers large and small, and have refined our onboarding process to be simple and easy.
Our Accreditations
Industry Med maintains the highest standards of medical practice and information security, as evidenced by our professional accreditations.
Contact Us
Email Us
Managing Director paora@industrymed.com
Finance dlovett@industrymed.com
Telemedicine icare@industrymed.com
Call Us
0800 IND MED
0800 463 633
Kinleith Occupational Health Centre
SH 1 Tokoroa
Tasman Occupational Health Centre Kawerau
72 Fletcher Ave Kawerau
Rotorua, Hamilton, Tauranga, Whangarei by appointment